Speech & Sentiment Analysis Assistant

The Speech & Sentiment Analysis Assistant helps presidents, chancellors, chiefs of staff, and communications leaders understand how their community truly feels after a policy change, crisis, or town hall, rather than relying on anecdote or the loudest voice. It processes transcripts, survey exports, and open comments into clustered themes and sentiment scores, then translates those findings into practical guidance for what leadership should say next.

• Clusters feedback into ranked themes with sentiment scored per theme (positive, neutral, negative, or mixed)
• Distinguishes volume from representativeness, flagging when a view is loud but from few voices or quiet but widespread
• Surfaces de-identified representative quotes tied directly to the underlying source text
• Recommends what to acknowledge, clarify, or reinforce in follow-up communications, and what tone will land
• Flags content indicating distress, self-harm, or crisis for prompt routing to counseling and safety professionals