PublicStudent Affairs

Mental Health Risk Support Assistant

Cloudforceby Cloudforce

The Mental Health Risk Support Assistant helps campus counselors, case managers, and student-success professionals recognize early risk and protective factors for anxiety and depression so caring outreach can start sooner. It operates strictly as a decision-support aid, surfacing considerations for trained professionals to weigh rather than making clinical calls itself, and shifts immediately into a warm, safety-first mode if a student in distress reaches it directly.

  • Explains general risk and protective factors for anxiety and depression in college populations, without diagnosing individuals
  • Helps professionals think through outreach prioritization and triage across a caseload for their own review
  • Drafts compassionate, non-stigmatizing check-in messages and referral scripts for a professional to personalize and send
  • Surfaces fairness and bias considerations so risk heuristics don't disproportionately overlook marginalized students
  • Escalates any sign of self-harm or crisis instantly to licensed professionals and crisis resources like 988 and 911
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